Multi-Carrier Dispatch & WhatsApp Tracking Pipeline
Priyanshu Sharma
1. The Operational Headache
SwiftLogistics was managing thousands of daily eCommerce dispatches across Bluedart, Delhivery, and Ekart. Four full-time operations associates spent entire shifts copying tracking numbers, manually flagging delayed shipments, and replying to angry customer WhatsApp inquiries.
2. The 19-Hour Product Build & Launch
Turnaround: 19hWe designed an automated event-driven webhook pipeline. In just 19 hours, we presented a live prototype that caught Shiprocket dispatch events and triggered instant interactive WhatsApp notifications. Within 6 days, we delivered the full production system featuring carrier auto-escalation, delayed transit alerts, and automated NDR (Non-Delivery Report) management.
3. Zero-Downtime Deployment & Handover
100% Client OwnedOur team hardened the application into a full-scale Next.js monolithic container. We established relational tables in PostgreSQL with Prisma ORM, implemented Zod validation on all ingestion webhooks, added role-based administrative access, and deployed the entire stack within a single VPS via Docker Compose and an Nginx reverse proxy—handing over 100% of the code and credentials.
Project Overview
“AutomatePro sent us a working demo the very next day. In less than a week, our biggest manual headache was completely solved.”
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